{"id":5784,"date":"2026-06-11T09:45:42","date_gmt":"2026-06-11T09:45:42","guid":{"rendered":"https:\/\/career74.co.za\/?p=5784"},"modified":"2026-06-11T09:50:06","modified_gmt":"2026-06-11T09:50:06","slug":"galxboy-is-hiring","status":"publish","type":"post","link":"https:\/\/career74.co.za\/?p=5784","title":{"rendered":"GALXBOY IS HIRING"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"140\" height=\"70\" src=\"https:\/\/career74.co.za\/wp-content\/uploads\/2026\/06\/805c4df5-4809-4609-9f73-fd8379e5972e-1112222.png\" alt=\"\" class=\"wp-image-5786\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Job Details<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">DivisionITMinimum experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AssociateCompany primary industryRetailJob functional area<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information Technology<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Job Description<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country\u2019s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.<br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u>JOB OVERVIEW<\/u><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The incumbent will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and maintaining the overall functionality of IT systems. This role is essential for ensuring smooth operations during the contract period and requires quick problem-solving skills, strong communication, and excellent customer service abilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u>KEY AREAS OF RESPONSIBILITY<\/u><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Technical Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide technical support to internal and external end-users via phone, email, or in person.<\/li>\n\n\n\n<li>Troubleshoot hardware and software issues, including operating systems, applications, and peripherals.<\/li>\n\n\n\n<li>Respond to IT calls and escalate issues as necessary.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>System &amp; Software Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install, configure, and maintain computer systems, software, printers, and other peripheral devices.<\/li>\n\n\n\n<li>Assist with the installation and configuration of software applications and updates.<\/li>\n\n\n\n<li>Manage software licenses and ensure compliance with company policies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Network Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assist in maintaining networking infrastructure (LAN, WAN, Wi-Fi), ensuring connectivity and stability.<\/li>\n\n\n\n<li>Troubleshoot network-related issues, including TCP\/IP, DNS, DHCP, and VPN problems.<\/li>\n\n\n\n<li>Ensure proper security measures are in place for network access.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hardware Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up and configure new workstations, laptops, and other IT equipment.<\/li>\n\n\n\n<li>Maintain and track an inventory of all hardware assets.<\/li>\n\n\n\n<li>Diagnose and repair hardware failures or coordinate repairs with external vendors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data &amp; Security Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure data security and integrity by following proper backup and recovery procedures.<\/li>\n\n\n\n<li>Implement security measures, including antivirus, firewalls, and system patches.<\/li>\n\n\n\n<li>Educate users on best practices for data security and IT usage.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Documentation &amp; Reporting<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Document technical issues, solutions, and troubleshooting processes for future reference.<\/li>\n\n\n\n<li>Maintain up-to-date records of system configurations, network diagrams, and user requests.<\/li>\n\n\n\n<li>Provide regular reports to the IT Manager on support issues and resolutions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>User Training &amp; Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer training and guidance to end-users on the effective use of hardware, software, and IT systems.<\/li>\n\n\n\n<li>Create user guides and provide one-on-one or group training as needed.<\/li>\n\n\n\n<li>Assist with onboarding new employees by setting up user accounts and explaining IT policies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u><br>SKILLS &amp; PERSONAL ATTRIBUTES<\/u><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Matric Certificate<\/li>\n\n\n\n<li>Diploma in IT or equivalent<\/li>\n\n\n\n<li>Proven experience as an IT Support Technician or in a similar role.<\/li>\n\n\n\n<li>Proficiency with Windows and macOS<\/li>\n\n\n\n<li>Strong knowledge of networking principles, including TCP\/IP, DNS, DHCP, and VPN.<\/li>\n\n\n\n<li>Familiarity with Active Directory, Office 365, and other enterprise-level software.<\/li>\n\n\n\n<li>Basic server concepts and Active Directory user management<\/li>\n\n\n\n<li>Network infrastructure and security fundamentals<\/li>\n\n\n\n<li>IT service management principles and helpdesk systems<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Job Details<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">DivisionITMinimum experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AssociateCompany primary industryRetailJob functional area<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information Technology<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/youtube.com\/watch?v=-AZgwutSFu4%3Fsi%3D8dqdhBOy3jUDBJMB\n<\/div><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Job Description<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country\u2019s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.<br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u>JOB OVERVIEW<\/u><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The incumbent will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and maintaining the overall functionality of IT systems. This role is essential for ensuring smooth operations during the contract period and requires quick problem-solving skills, strong communication, and excellent customer service abilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u>KEY AREAS OF RESPONSIBILITY<\/u><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Technical Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide technical support to internal and external end-users via phone, email, or in person.<\/li>\n\n\n\n<li>Troubleshoot hardware and software issues, including operating systems, applications, and peripherals.<\/li>\n\n\n\n<li>Respond to IT calls and escalate issues as necessary.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>System &amp; Software Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install, configure, and maintain computer systems, software, printers, and other peripheral devices.<\/li>\n\n\n\n<li>Assist with the installation and configuration of software applications and updates.<\/li>\n\n\n\n<li>Manage software licenses and ensure compliance with company policies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Network Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assist in maintaining networking infrastructure (LAN, WAN, Wi-Fi), ensuring connectivity and stability.<\/li>\n\n\n\n<li>Troubleshoot network-related issues, including TCP\/IP, DNS, DHCP, and VPN problems.<\/li>\n\n\n\n<li>Ensure proper security measures are in place for network access.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hardware Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up and configure new workstations, laptops, and other IT equipment.<\/li>\n\n\n\n<li>Maintain and track an inventory of all hardware assets.<\/li>\n\n\n\n<li>Diagnose and repair hardware failures or coordinate repairs with external vendors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data &amp; Security Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure data security and integrity by following proper backup and recovery procedures.<\/li>\n\n\n\n<li>Implement security measures, including antivirus, firewalls, and system patches.<\/li>\n\n\n\n<li>Educate users on best practices for data security and IT usage.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Documentation &amp; Reporting<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Document technical issues, solutions, and troubleshooting processes for future reference.<\/li>\n\n\n\n<li>Maintain up-to-date records of system configurations, network diagrams, and user requests.<\/li>\n\n\n\n<li>Provide regular reports to the IT Manager on support issues and resolutions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>User Training &amp; Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer training and guidance to end-users on the effective use of hardware, software, and IT systems.<\/li>\n\n\n\n<li>Create user guides and provide one-on-one or group training as needed.<\/li>\n\n\n\n<li>Assist with onboarding new employees by setting up user accounts and explaining IT policies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u><br>SKILLS &amp; PERSONAL ATTRIBUTES<\/u><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Matric Certificate<\/li>\n\n\n\n<li>Diploma in IT or equivalent<\/li>\n\n\n\n<li>Proven experience as an IT Support Technician or in a similar role.<\/li>\n\n\n\n<li>Proficiency with Windows and macOS<\/li>\n\n\n\n<li>Strong knowledge of networking principles, including TCP\/IP, DNS, DHCP, and VPN.<\/li>\n\n\n\n<li>Familiarity with Active Directory, Office 365, and other enterprise-level software.<\/li>\n\n\n\n<li>Basic server concepts and Active Directory user management<\/li>\n\n\n\n<li>Network infrastructure and security fundamentals<\/li>\n\n\n\n<li>IT service management principles and helpdesk systems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/galxboy.simplify.hr\/Vacancy\/Apply\/2n9vpj\" data-type=\"link\" data-id=\"https:\/\/galxboy.simplify.hr\/Vacancy\/Apply\/2n9vpj\">APPLY HERE<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/galxboy.simplify.hr\/\" data-type=\"link\" data-id=\"https:\/\/galxboy.simplify.hr\/\">MORE;<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Details DivisionITMinimum experience AssociateCompany primary industryRetailJob functional area Information Technology Job Description GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country\u2019s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5784","post","type-post","status-publish","format-standard","hentry","category-latest-jobs"],"_links":{"self":[{"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/posts\/5784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/career74.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5784"}],"version-history":[{"count":2,"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/posts\/5784\/revisions"}],"predecessor-version":[{"id":5788,"href":"https:\/\/career74.co.za\/index.php?rest_route=\/wp\/v2\/posts\/5784\/revisions\/5788"}],"wp:attachment":[{"href":"https:\/\/career74.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/career74.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/career74.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}