Job Purpose<\/p>\n
To increase client base by selling financial services products to clients to achieve Nedbanks strategic goals.<\/p>\n
Job Responsibilities<\/p>\n
Assist withInternal Processes
\nImproved Business Results
\nInitiated Stakeholder Relationships
\nManaged Self
\nManaged Transformation and Change
\nPeople Specification<\/p>\n
Essential Qualifications \u2013 NQF Level<\/p>\n
Matric \/ Grade 12 \/ National Senior Certificate
\nPreferred Qualification<\/p>\n
Diploma: Sales Management<\/p>\n
Essential Certifications<\/p>\n
Preferred Certifications<\/p>\n
Type of Exposure<\/p>\n
Building and maintaining effective relationships with internal and external stakeholders
\nCapturing data
\nChecking accuracy of reports and records
\nCommunicating internally
\nComparing two or more sets of information
\nCompleting various administrative duties (e.g.; answering phones; making copies; filing)
\nDrafting reports
\nInteracting with diverse people
\nInteracting with external clients
\nManaging conflict situations
\nManaging customer expectations
\nMinimum Experience Level<\/p>\n
2-3 years experience in a customer service and\/or sales environment, in a financial institution<\/p>\n
Technical \/ Professional Knowledge<\/p>\n
Administrative procedures and systems
\nBanking knowledge
\nBanking procedures
\nBusiness principles
\nBusiness terms and definitions
\nData analysis
\nGovernance, Risk and Controls
\nMicrosoft Office
\nNedbank culture and values
\nNedbank policies and procedures
\nNedbank vision and strategy
\nRelevant regulatory knowledge
\nRelevant software and systems knowledge
\nBusiness writing skills
\nCluster Specific Operational Knowledge
\nBehavioural Competencies<\/p>\n
Innovation
\nHigh-Impact Communication
\nMarshaling Resources
\nPlanning and Organizing
\nQuality Orientation
\nTechnical\/Professional Knowledge and Skills
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