Client Relations Consultant

Job Title OMF Client Relations Consultant (Branch).Sales & Distribution.OMF (JV) Location Randburg,ZA Organization Name Old Mutual Finance (RF)(Pty)Ltd Brief Description Meets monthly sales targets in terms of lending and other products.Meets collections and arrears targets in terms of lending products.Educates clients on responsible use of credit and effective money management.Establishes a new business pipeline through marketing, lead generation and tracking.Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.Facilitates intra branch referrals by building mutually beneficial relationships with other business units.Provides excellent face to face and telephonic service to customers.Builds sustainable relationships that enhances the brand.Delivers on daily production standards and adheres to service and quality standards KRA’s Marketing To establish a new business pipeline through marketing, lead generation and tracking. Operational Efficiency Meets monthly sales targets in terms of lending and other products. Meets collections and arrears targets in terms of lending products. Educates clients on responsible use of credit and effective money management. Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk. Personal Effectiveness Accountable for individual sales targets, branch operations and service delivery through own efforts. Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. Continuously broadens individual skills. Collaborates effectively with others to achieve personal results. Accepts and lives the company values. Relationship Building Facilitates intra branch referrals by building mutually beneficial relationships with other business units Provides excellent client service and build sustainable relationships that enhances the OMF and OM brands Job Requirements Grade 12 Minimum 2 years’ sales and/or lending experience with individual sales targets Minimum 2 years’ client service experience. Client Focus Gaining Commitment Initiating Action Ownership Sales Ability Technical Knowledge Additional Details Eligibility to participate in a Short Term Incentive (“STI”) scheme and a Long Term Incentive Plan (“LTIP”), subject to the rules of the schemes All applications are made in line with Old Mutual Finance’s Employment Equity Plan

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