| Job Title | Direct Loan Agent |
| Division | Business Support |
| Business Unit | Business Support |
| Location – Branch / Campus | Bellville BSE |
| Location – Province | Western Cape |
| Purpose of the Role | Agents in the area will be required to facilitate loans (credit granting, selling and the payment of loans) to Capitec Banks clients through telephonic consultation, gathering and capturing of information. Based on the credit scoring outcome and client satisfaction contractual obligations will be done/declined telephonically by Agents in the area. |
| Qualifications | Grade 12 |
| Experience | Previous experience in a call centre environment will be advantageous |
| Knowledge and skills | • Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes). |
| Additional Requirements | • Ability to speak an African language advantageous • Computer literate • Excellent selling skills • Attention to detail • Willingness to work shifts including weekends, public holidays and at night • Clear criminal and credit record |
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Capitec Bank is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
