| Tracking Number | YRI603. 06 |
| Job Title | Claims Administrator |
| Business Unit | Discovery Life |
| Department | Life Operations |
| Office Locations | Discovery Sandton |
| Type of Position | Permanent |
| Key Purpose | An exciting opportunity exists for a vibrant and driven individual in the Discovery Life- Operations division for a Claims Administrator. The successful applicant will be responsible for administrative duties within the role to ensure compliance to standard operating procedures. |
| Key Outputs | The successful applicant will be responsible for but not limited to the following job functions: – Liaise with external and internal parties to ensure customer service – Take ownership and accountability for all enquiries to resolve queries within SLA – Adhere to standard operating procedures and appropriate policies to ensure compliance |
| Personal Attributes and Skills | Personal Attributes: Resilience Working with People Results Driven Stress Tolerance Flexible Self-MotivatorSkills: Computer Literate – Essential Insurance industry knowledge – Advantageous Life Product knowledge –Advantageous Problem Solving Skills Effective Communication skills Time Management Skills |
| Competencies: Action Oriented Nimble Learning Plans and Aligns Communicates Effectively Drives Results Customer Focus |
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| Qualifications & Experience | Matric – Essential 1 – 2 years administration experience – Essential 1 – 2 years of claims administration experience within an Insurance Industry / Corporate – Essential 1 – 2 years administration experience within Discovery Life Client Services or Servicing – Essential (applicable to Clients Services environment) |
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The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply..
