Location: Midrand, ZA
Job Purpose
Nedbank Corporate presents an opportunity to provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Action stakeholder requests by capturing and processing the administration request on the relevant system.
- Action vendor invoice payments by capturing and processing the data on the relevant system.
- Perform reconciliations from Supplier invoice and general ledger accounts by comparing with the supporting documents and Management Information Systems (MIS).
- Contribute to revenue increase by driving the submitted sales to completion.
- Compile a catalogue of services by allocating costs per product.
- Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system.
- Ensure delivery of value for services rendered by utilising product MIS as input into vendor engagement meetings for the purpose of driving down costs.
- Monitor departmental financial performance by analysing actual to budget variances.
- Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports; data and transactions by physically extracting; generating and checking reports from the system.
- Verify client information on systems in accordance with Nedbank policies and FICA rules.
- Prepare trustee meeting packs and month end packs for management.
- Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Diploma: Financial Management / Diploma in Business Administration
Type of Exposure
- Contributing to the development Working with a group to identify alternative solutions to a problem
- Completing various administrative duties (e.g. answering phones; making copies; filing)
- Managing conflict situations
- Comparing two or more sets of information
- Communicating internally
- Tracking cost against a budget
- Capturing data
- Checking accuracy of reports and records
- Drafting reports
- Managing customer expectations
Minimum Experience Level
- 2 years minimum experience in Banking
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Cluster Specific Operational Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Contributing to Team Success
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work (includes Time Management)
