Administrator: Quality Assurance & Services

Purpose:
To assist the senior manager with quality assurance plan and processes

Duties & Responsibilities:
1. Assist with Quality assurance management plan and process (TCF)
• Assist with administration of the company quality assurance management plan
• Assist in Analyzing information
• Assist in identifying trends
• Follow up on outstanding aspects
2. Assist with Quality control reviews (TCF)
• Obtain identified information as provided by the manager
• Obtain relevant application forms, dispute letters and compile report to compare signatures, addresses and beneficiaries
• Capture information on shared folder
3. General administration functions
• Answer investment dedicated telephone line in absence of manager
• Any other administrative functions requested by the manager

1. Formal Education:
•Matric