DEPARTMENT OF HOME AFFAIRS POST: CHIEF ADMINISTRATION CLERK SALARY LEVEL: A basic salary of R226 611 to R266 943 per annum (Level 7). In addition, a range of competitive benefits are offered. CENTRE: Eastern Cape: PSP: Elliotdale REF NO : HRMC 47/17/13a; Eastern Cape: Large Office: King William’s Town REF NO : HRMC 47/17/13b; Free State: Medium Office: Koffiefontein REF NO : HRMC 47/17/13c; Gauteng: Large Office: Vereeniging REF NO : HRMC 47/17/13d; Northern Cape: Large Office: Upington REF NO : HRMC 47/17/13e; North West: Medium Office: Brits REF NO : HRMC 47/17/13f; North West: Medium Office: Mankwe REF NO : HRMC 47/17/13g; Limpopo: Medium Office: Tzaneen REF NO : HRMC 44/17/13h REQUIREMENTS: • A Grade 12 Certificate as recognised by SAQA with 2-3 years’ experience in a Customer Service environment • A relevant tertiary qualification at NQF level 6 as recognised by SAQA will serve as an added advantage • Proven client focus, records management, filing and orientation experience • Supervisory experience will be an added advantage • Sound interpersonal skills • Honesty and integrity • Basic computer literacy and numeracy • Good written and verbal communication skills • Willingness to work extended hours including overtime, weekends and shifts are critical • A valid drivers’ license will be an added advantage. DUTIES: The successful candidate will be responsible for, amongst others, the following specific tasks: • Supervise the daily operations effectively within the front office • Ensure efficient and effective application and utilisation of resources • Ensure effective risk and compliance Management • Serve as a direct point of contact for clients • Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines • Execute Civic Services, Front Office application processes and resolve problems or complaints within scope of the work • Assist with any duties required by management in the quest for client service excellence • Provide highest level of prompt and friendly client service • Render services in Mobile Units where required • Ensure and assist with the rolling and capturing of fingerprints • Update the Track and Trace system • Receive and sort enabling documents • Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines • Execute Civic Services and Back Office application processes
ENQUIRIES: Eastern Cape: Mr Z Damoyi, Tel No: (043) 604 6406/04 Free State: Mr C Mgwadleka, Tel No: (051) 410 3927 Gauteng: Ms T Monyeki/ Ms M Kau, Tel No: (011) 242 9000 Limpopo: Mr LJ Kgole, Tel No: (015) 278 2802 Northern Cape: Ms S Botha, Tel No: (053) 807 6700 North West: Ms ML Molete, Tel No: (018) 381 8981 APPLICATIONS: Eastern Cape Province: Postal Address: Private Bag 7413, King Williams Town, 5600 Physical address: 11 Hargreaves Avenue, King William’s Town, 5600 Free State Province: Postal Address: Postal address: P.O Box 12262 Brandhof 9324 Physical Address: 40 Victoria Road Willows Bloemfontein 9301 Gauteng Province: Postal Address: Private Bag X108, Braamfontein, 2017 Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017 Limpopo Province: Postal Address: Private Bag X9517, Polokwane, 0700 Physical Address: 89 Biccard Street, Polokwane Northern Cape Province: Postal Address Private Bag x 6073, Kimberley 8300 Physical Address: 2 nd Floor Absa CBD Building, 69 Du toit, Span Road, Kimberley, 8300 North West Province: Postal Address: Private Bag X 119, Mmabatho, 2735 Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745 NOTE: Applications must be submitted on the Application for Employment Form (Z.83), obtainable from any Public Service department or at www.gov.za and must be accompanied by a comprehensive CV, including the details of at least two contactable referees (should be people who recently worked with the applicant) and certified copies of qualifications and identity document. It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the South African Qualifications Authority. Where a valid driver’s license is a requirement, applicants must attach a certified copy of such licence. If no contact is made within three months of the closing date, please accept that the application was unsuccessful. Successful candidates will be required to enter into a performance agreement and will be subjected to security clearance procedures. Successful candidates may be required to undergo competency test assessments. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend a generic managerial competency assessment (in compliance with the DPSA Directive on the implementation of competency based assessments). The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools
